TawiBazaar Returns & Exchanges Policy
At TawiBazaar, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your product, we offer a hassle-free return and exchange process for eligible items.
1. Eligibility for Returns
- Products must be unused, in their original packaging, and in the same condition as received.
- Returns are accepted within 7 days of the delivery date.
- Items such as custom parts or special orders are not eligible for returns.
2. Process for Returns & Exchanges
- Return Request: To initiate a return or exchange, please contact us at info@tawibazaar.com or call 9622237847 within 7 days of receiving your order.
- Pickup and Refund: Once the return request is approved, we will arrange for a pickup of the product. After inspection, refunds will be processed within 7-10 business days to the original payment method.
- Exchanges: If you prefer an exchange, we will send a replacement product once the returned item is inspected and approved.
3. Damaged or Defective Products
- If you receive a damaged or defective product, please notify us immediately by sending photos of the product to info@tawibazaar.com . We will arrange a quick replacement or issue a full refund.
4. Non-Returnable Items
- Consumable parts such as filters and membranes.
- Items purchased during clearance sales or promotions.
5. Contact Information
For any questions or concerns regarding returns or exchanges, please reach out to us:
- Phone: 9622237847
- Email: info@tawibazaar.com
- Address: 163 Behind Karan Hotel, Main Road Bakshi Nagar, Jammu 180001
We strive to make your shopping experience with TawiBazaar smooth and satisfying. Thank you for trusting us with your RO water purifier needs!
